Industry: Hospitality.
Job Location: Ntinda.
Job purpose: To deputise the operations manager in ensuring smooth day-to-day running of the hotel.
Job duties:
- Assist in planning and directing hotel main operations including quality, standards, cleanliness and guest satisfaction.
- Ensure consistent implementation of SOPs throughout the departments.
- Handle day-to-day queries, complaints or problems that arise at the hotel.
- Ensure that reasonable care is taken for the health and safety of guests and other staff.
Required qualifications and experience:
- At least a diploma in catering and hotel management or a related field.
- Previous experience in leading teams.
- 2 years of work experience in a similar position.
- Excellent customer service skills.
Interested individuals may send their applications, including CV and copies of academic documents to hospitality@donswift.co.ug
Submission deadline: 15th March 2024.